This Return and Refund Policy outlines the guidelines and procedures for requesting refunds on digital products purchased through our website.

1. Eligibility for Refunds

Due to the nature of digital products, all sales are generally considered final. However, we understand that issues can arise, and we offer refunds under the following circumstances:

• Technical Issues: If you encounter significant technical issues that prevent you from accessing or using the product, and if our support team is unable to resolve the issue.
• Duplicate Purchase: If you accidentally made a duplicate purchase of the same product.
• Misleading Information: If the product does not match the description or promotional materials in a significant way.

2. Non-Refundable Circumstances

Refunds are not provided in the following cases:

• Change of Mind: We cannot offer refunds if you decide the product is no longer of interest or does not meet your needs after purchase.
• Incompatibility: It is your responsibility to check the system requirements before purchase; refunds will not be given due to incompatibility.
• Partial Use: Refunds are not available if the product has been partially accessed or used.

3. Refund Process

To request a refund, please follow these steps:

1. Contact Support: Email our support team through the platform with the subject line “Refund Request: [Product Name]” and provide your order details and the reason for the refund.
2. Provide Evidence: In cases of technical issues, please include screenshots or descriptions to help us understand the issue.
3. Resolution Timeline: We aim to review and resolve refund requests within 7 business days. Approved refunds will be processed back to your original payment method.

4. Contact Us

For any questions or concerns regarding our Return and Refund Policy, please contact us through the platform’s messaging system.